There is a possibility to take a reading remotely.

There are modifications of meters with magnetically controlled sealed contact installed inside them. You may take reading from such meters remotely. Such meters have letter D in their name, for example - SGV-15D. According to the appearance, it is an ordinary meter, but with a pair of wires from 0.5 to 1.5 m come out of it (the length is determined by the supply contract).

For the SKHV-15D, SGV-15D, SKHV -20D, SGV-20D meters modification a remote output signal has the following pulse parameters:

Pulse scale division is 0.01 cubic meters (1 pulse per each 10 liters)

Current, mA - from 0,1 to 50

Voltage, V - from 0,5 to 18

These water meters are designed for connection to the data collection system with galvanically isolated potential-free contacts (so-called “dry” contacts). This system was developed by MCC BETAR Ltd. AUTOMATED METER READING SYSTEM “INSPECTOR” is designed for accumulation, processing, storage and transmission of information on consumption of cold and hot water consumed, natural and liquefied hydrocarbon gas, amount of electricity, heat energy to the customer (service provider, settlement center, controlling organizations).

Metrological class B for SGV / SKHV-15 and SGV / SKV-20 meters upon horizontal installation, metrological class A for meters upon non-horizontal installation.

Only horizontal installation is allowed for SVM-25/32/40 meters, at that, the meters have metrological class B.

There is also a water meter SVM-40S, for which only horizontal installation is allowed, at that, the meters have metrological class C.

The procedure for calculation of the calibration period of SKHV -15, SGV-15 meters is the same, both for devices, which do not have antimagnetic protection, and for antimagnetic devices.

Manufacturer's warranties are specified in the “Manufacturer's warranty” section of the operation manual (certificate) for the device.

For warranty service, you can contact the store (organization) where the meter was purchased, the manufacturing company or the nearest official regional office of MCC BETAR Ltd. Contact information on representative offices is specified in the operation manual (certificate) for the device and on the official website.

As for a gas meter, you should first contact the organization, which installed the meter to dismantle it and draw up an act of its malfunction.

Meters are accepted for warranty repair provided that the seals are secure, there is an operation manual (certificate) for the device and there are no mechanical damages, and a malfunction report shall be enclosed to a gas meter.

Meters that are not subject to warranty repair as agreed with the consumer shall be repaired on a paid basis or may be replaced with new ones at additional charge.

Meters produced by MCC BETAR Ltd. can be delivered in several ways: by mail, by a transport company to Kazan and directly to the manufacturer.

Within 20 days the meters will be repaired and sent to the consumer in the same way.

Calibration periods are different for SGV hot water meters (SGV-15, SGV-15D, SGV-20, SGV-20D), produced at different times and are calculated as follows:

• until June 2005 a calibration period is 5 years;
• from June 2005 till October 20, 2006:
• 4 years for SGV hot water meters, regardless the water the meter is installed to measure.
• after 20.10.2006:
• 6 years – when meters measured cold water;
• 4 years – when meters measured hot water.
• A calibration period is 6 years for SGV hot water meters released after 17.05.2013 regardless the water the meter is installed to measure.

See the information on calculation of the calibration period of your meter in the “Maintenance” section of the operation manual (certificate) for the device.

The average service life of SKHV (SKhV-15, SKHV -15D, SKHV -20, SKHV -20D) cold water meters and SGV (SGV-15, SGV-15D, SGV-20, SGV-20D) hot water meters is 12 years. This information is specified in Clause 2.2 of the certificate for the device (Clause 2.4 of the Operation manual).

In the event that the SKHV (SKHV-15, SKHV -15D, SKHV -20, SKHV -20D) cold water meters and SGV (SGV-15, SGV-15D, SGV-20, SGV-20D) hot water meters have antimagnetic protection, there an inscription “Antimagnetic” on the device and in the operation manual (certificate).